Premier Support Partners
Get expert support across Prometheus, Thanos and related open-source observability technologies.
Observability Consulting
Observability Consulting and Commercial Support in Brisbane
Implement monitoring, logging and tracing across distributed systems with expert guidance for Prometheus, Grafana, Loki, OpenTelemetry and modern observability pipelines.
What makes us Special
Build scalable and cost-effective observability solutions around open standards, open-source technologies and high-performance telemetry pipelines.
Tailor-made Solutions
Design observability solutions using Grafana, Loki, Prometheus, OpenTelemetry, ClickHouse and other telemetry pipeline technologies.
Open Source Observability Strategy
Reduce vendor lock-in and licensing costs through open-source observability architectures designed around your infrastructure.
Expert Guidance and Strategic Advisory
Build scalable and high-performance telemetry pipelines that consolidate observability data across distributed systems.
Observability Solutions
OpenTelemetry implementation
Implement OpenTelemetry instrumentation, APM integrations and dashboards to improve visibility across applications and infrastructure.
Kubernetes monitoring
Improve visibility into Kubernetes and container environments with proactive infrastructure and workload monitoring.
Long-Term Data Storage for Prometheus
Use technologies such as Thanos, Cortex, Grafana Mimir and VictoriaMetrics to retain Prometheus data over longer periods.
Streamlined Observability Pipelines
Build telemetry pipelines using tools such as Vector and Logstash to process, route and transform observability data efficiently.
Observability Migration
Move from costly proprietary observability platforms to open-source alternatives while maintaining visibility throughout the migration.
Alerting and Incident Response
Design alerting and incident-response workflows that reduce noise and help engineering teams identify and resolve issues quickly.
Open Source Observability Strategy
Proprietary observability platforms can become increasingly expensive as infrastructure, metric volume, retention requirements and team size grow. Open-source observability provides greater control over telemetry, architecture and long-term operating costs.
76%
of organisations use open-source licensing for observability, with investment in open standards continuing to grow.
Up to 50%
potential cost reduction when moving from proprietary observability platforms to open-source alternatives.
100%
data ownership when telemetry remains inside infrastructure controlled by your organization.
Why teams move to open source observability
Unpredictable costs
Per-host, per-metric and retention-based pricing can increase rapidly as infrastructure and telemetry volume grow.
Vendor lock-in
Vendor-specific instrumentation makes future migrations expensive. Open standards reduce the need to re-instrument applications when changing backends.
Limited cardinality
High-cardinality metrics are valuable for debugging modern distributed systems but may be expensive or restricted on proprietary platforms.
Data residency constraints
Open-source deployment models help organizations keep telemetry inside their own controlled infrastructure where data-location requirements demand it.
What we implement and support
Metrics, dashboards and alerting
Implement metrics collection, visualization and alerting around your infrastructure and operational requirements.
Long-term storage and retention
Design scalable and highly available metrics storage with appropriate retention for long-term analysis.
Log aggregation and querying
Implement open-source log aggregation suited to retention needs and common query patterns.
Vendor-neutral instrumentation
Instrument applications once using open telemetry standards and export data to different observability backends when requirements change.
Migration from proprietary tools
Migrate from commercial observability systems to open-source architectures while maintaining monitoring coverage throughout the transition.
Observability Costs
Model Your Observability Costs
Compare how different observability platforms and self-hosted architectures scale with usage and retention before committing to a long-term platform strategy.
LLM Observability
Traditional infrastructure monitoring does not fully capture the behavior of AI systems. LLM observability brings prompts, completions, token consumption, quality signals and agent workflows into the same operational view.
Trace LLM and Agent Workflows
Trace LLM calls, tool invocations and multi-step agent workflows using OpenTelemetry-compatible instrumentation.
Token Usage and Cost Monitoring
Track token consumption, model costs and cost attribution across teams or applications so expensive AI workflows can be identified and optimized.
Hallucination Detection and Quality Monitoring
Use automated evaluation and production-quality checks to identify hallucinations, response drift and degraded AI output.
RAG Pipeline Observability
Monitor retrieval quality, embedding latency, context-window utilization and reranking behavior across retrieval-augmented generation pipelines.
Multi-Agent Workflow Tracing
Trace execution paths across multiple agents, tool calls, memory lookups and inter-agent handoffs.
Unified Stack Integration
Export LLM metrics and traces into the same Prometheus and Grafana pipelines used for infrastructure observability.
Ready to Revolutionize Your System's Monitoring?
Improve visibility across distributed systems with a scalable observability architecture and expert support for implementation and operations.
Distributed Systems Monitoring
Gain real-time visibility across distributed systems and scale monitoring as infrastructure and workload complexity grow.
End-to-end Support for your Observability setup
Get support for architecture, integration and operation of open-source observability technologies.
Enterprise Support for Prometheus, Thanos and more
Support production Prometheus, Thanos and related observability environments through experienced architecture and operational guidance.
Our Insights on Observability
Observability
LLM Observability: Monitoring Large Language Models
A guide to monitoring, tracing, securing and optimizing production LLM systems.
Observability
Implementing Compliance-first Observability with OpenTelemetry
Learn how to design telemetry pipelines that support data protection and compliance requirements using OpenTelemetry.
Observability
How We Migrated Terabytes of Metrics from InfluxDB to Grafana Mimir: A Complete Observability Overhaul
Explore a large-scale migration from InfluxDB to Grafana Mimir involving historical metrics, dashboard conversion and observability architecture modernization.
Observability
Top Open Source Logging Tools for Cloud Native Observability
Explore open-source logging technologies for cloud-native monitoring and troubleshooting.
Observability
Expert Guide on Selecting Observability Products
A practical guide to evaluating observability platforms based on technical and operational requirements.
Observability
CI/CD Observability using OpenTelemetry
Explore how OpenTelemetry can improve visibility into CI/CD performance, troubleshooting and scalability.
Monitoring
Monitoring with Prometheus
Learn Prometheus monitoring fundamentals, PromQL, alerting and Kubernetes/Grafana integration.
Observability
Scaling Prometheus with Thanos
Explore Prometheus scaling with Thanos for long-term storage, global querying and large Kubernetes environments.
Observability
Prometheus Best Practices
Review Prometheus practices for metrics naming, labels, queries, storage, alerting, scaling and access security.